Our first floor bathroom had water dripping from an unknown source.
Called Professional Plumbing (fountain valley) on a national holiday and wasn't expecting help right away. Thankfully they answered our call and Vince showed up within 2 hours and gave us a free estimate. He was very respectful, thoughtful and courteous to carefully move things aside so he could diagnose the problem. He tested the 2nd floor sink and found the source of the leaking quickly, one of our old pipes. He removed the rusted copper part and replaced a new one in an efficient manner. He got the job done quickly. We were impressed with how clean he kept our house even throughout the rainy day, laying down towels and wiping down our bathroom after he finished the work.
Thanks Vince again for coming out on a rainy day and for his professional plumbing service. He was on time both days, gave us the best price we could find even when calling around, and offered great, honest advice throughout the process. We definitely recommend Professional Plumbing and will request Vince by name for our next job!
Maryam A
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May 05, 2024
Clarence Hunt , from Kingdom plumbing, LLC,
Home Depot offered them to me when I purchased a fireplace burner , called him and asked him if he can help me, He was so rude and told me has no idea what burner is!!! he was racists and made fun of my accent , he hang up the phone on me very rude and impolite , never ever call them if you’re an immigrant .👎
Nigel Pilkington
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May 05, 2023
We used professional plumbing bathtub stopper replacement and unfortunately found an issue with a hairline crack in the tub either from installation or during manufacturing which made it difficult to reseal the pipes and make it watertight after the work was completed.
Jay and the Professional Plumbing team came back and investigated the issue and even though we think it was not due to damage caused by their work they stood by their warranty and offered to cover the cost of repair and reconnecting the plumbing to address the issue for us.
It is rare to find a plumbing company who stand by their company name and standard of work and are willing to provide this level of customer service to ensure customers are satisfied. I would highly recommend Jay and his team at Professional Plumbing due to the quality of plumbing work and willingness to work with their customers to provide the best possible service.
Verne A
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August 26, 2023
Pleasant experience, the service tech Jon showed up on time did the work required in a detailed manner. Jon is very polite and best of all no surprises, job completed as promised.
Thomas Miller
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September 14, 2020
We had a kitchen sink back-up on a Sunday afternoon while preparing for dinner. After searching for an emergency plumbing service with good reviews and availability, I found Professional Plumbing, Inc. Professional Plumbing is not simply a rooter service, and I was informed that, though they were willing to help, they would not necessarily be the least expensive option.
After receiving an basic estimate (indeed likely higher than a basic drain clearing service), I opted to use Professional Plumbing Inc. for several reasons. First, they were forthcoming with their pricing policy. Secondly I felt comfortable with their experience level. And, in these challenging days due to Covid-19, I appreciated the fact that they are taking extra precautions.
I was contacted by Oscar prior to his arrival to inform me he was on his way. He arrived, as advertised, wearing an N-95 mask and gloves for his and our protection from the virus.
Oscar was professional, knowledgeable, and informative relative to his plan for isolating the problem and the possible solutions that might be necessary, And he resolved the problem quickly.
Kudos to the entire Professional Plumbing Inc team!
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17150 Newhope St #401, Fountain Valley, CA 92708, USA
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Our first floor bathroom had water dripping from an unknown source. Called Professional Plumbing (fountain valley) on a national holiday and wasn't expecting help right away. Thankfully they answered our call and Vince showed up within 2 hours and gave us a free estimate. He was very respectful, thoughtful and courteous to carefully move things aside so he could diagnose the problem. He tested the 2nd floor sink and found the source of the leaking quickly, one of our old pipes. He removed the rusted copper part and replaced a new one in an efficient manner. He got the job done quickly. We were impressed with how clean he kept our house even throughout the rainy day, laying down towels and wiping down our bathroom after he finished the work. Thanks Vince again for coming out on a rainy day and for his professional plumbing service. He was on time both days, gave us the best price we could find even when calling around, and offered great, honest advice throughout the process. We definitely recommend Professional Plumbing and will request Vince by name for our next job!
Clarence Hunt , from Kingdom plumbing, LLC, Home Depot offered them to me when I purchased a fireplace burner , called him and asked him if he can help me, He was so rude and told me has no idea what burner is!!! he was racists and made fun of my accent , he hang up the phone on me very rude and impolite , never ever call them if you’re an immigrant .👎
We used professional plumbing bathtub stopper replacement and unfortunately found an issue with a hairline crack in the tub either from installation or during manufacturing which made it difficult to reseal the pipes and make it watertight after the work was completed. Jay and the Professional Plumbing team came back and investigated the issue and even though we think it was not due to damage caused by their work they stood by their warranty and offered to cover the cost of repair and reconnecting the plumbing to address the issue for us. It is rare to find a plumbing company who stand by their company name and standard of work and are willing to provide this level of customer service to ensure customers are satisfied. I would highly recommend Jay and his team at Professional Plumbing due to the quality of plumbing work and willingness to work with their customers to provide the best possible service.
Pleasant experience, the service tech Jon showed up on time did the work required in a detailed manner. Jon is very polite and best of all no surprises, job completed as promised.
We had a kitchen sink back-up on a Sunday afternoon while preparing for dinner. After searching for an emergency plumbing service with good reviews and availability, I found Professional Plumbing, Inc. Professional Plumbing is not simply a rooter service, and I was informed that, though they were willing to help, they would not necessarily be the least expensive option. After receiving an basic estimate (indeed likely higher than a basic drain clearing service), I opted to use Professional Plumbing Inc. for several reasons. First, they were forthcoming with their pricing policy. Secondly I felt comfortable with their experience level. And, in these challenging days due to Covid-19, I appreciated the fact that they are taking extra precautions. I was contacted by Oscar prior to his arrival to inform me he was on his way. He arrived, as advertised, wearing an N-95 mask and gloves for his and our protection from the virus. Oscar was professional, knowledgeable, and informative relative to his plan for isolating the problem and the possible solutions that might be necessary, And he resolved the problem quickly. Kudos to the entire Professional Plumbing Inc team!