Came through and ordered a sausage egg and cheese McGriddle, two hashbrowns and a medium caramel frappe. First, they tried to hand me two McGriddles. I told them that’s not what I had and they gave me the McGriddle with two hashbrowns. Then they gave me a caramel cappuccino and I was just fed up that I didn’t even bother correcting them. I paid $17 dollars. Get home and see that all I have is a sausage between two pieces of bread. Seventeen dollars. Made my own scrambled eggs. I’ve worked in food for nearly 8 years and I get that accidents happen, but this is just lazy. Never coming back.
jeff “Jeffrey from the block” s.
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May 13, 2024
Fast food isn't low cost anymore, so I rarely come here anymore because for just a few bucks more, I can go to a sit-down restaurant. I come here rarely for a quick place to get a drink through the drive-through.
Gunnar Jonsson
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April 14, 2024
Visited Store # 19320 (Warner and Bolsa Chica) today and after entering the store, we were three customers waiting to order. Several employees including the manager, was walking back and forth in the rear of the store without even glenzing to the front to see if there were any customers waiting. When I finally was about to leave, one finally came to the front counter. I ask the young man, if they had any special for two cheeseburger's, like two for $5 or something similar, he answer was yes. With out receiving an answer on who much a set of two would be, I ordered three sets, for a total of six cheeseburger's, all without pickles. And the wait started :-) When the order finally came, I was given three cheeseburger's with pickles. I asked the young man to please correct the order, he promptly disappeared to the interior of the store and next the manager came to the front desk with a terrible attitude, ripped the bag out of my hand, refunded the purchase.
The young man can be great with training but the manager should not be working there anymore. If any of the franchisee owners are reading this, please contact me.
So, the moral of this story, my grandkids did not get there beloved cheeseburger's, I wasted some of my time and the store that has made large investments in rehabbing the store, just got their reputation stained by one really bad manger hire.
Michael May
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June 11, 2023
This McDonald's has always been ok or bad. Today was a new low though. I ordered 2 mcflurries and 2 combos with large fries. The mcflurries were half full. The cup is already tiny, but being half full it had maybe 5 bites worth of anything inside.
The Large fries had less inside than medium fries, but again looked barely half full.
The employee who brought it out for curbside pickup was nice enough, but this all looks like someone was eating out of my bag before they realised it was supposed to go outside.
Atmosphere: it's not their fault, but there is always a small campout next to this McDonald's too and we usually won't go inside because of the local "residents".
These attached photos were taken before I even touched my food. I had to take off the lid on one so you could even see the ice cream.
Rose Becerra
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February 24, 2019
There usually good here and the wait isn't too long. I have not gotten cold food here like at the one in Santa Ana off 1st Street next to taco Bell. That one has its bad times. The fries can be addicting. There fries are almost always good. Soft with just the right amount of salt. Usually. Till give them 4 stars.
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Came through and ordered a sausage egg and cheese McGriddle, two hashbrowns and a medium caramel frappe. First, they tried to hand me two McGriddles. I told them that’s not what I had and they gave me the McGriddle with two hashbrowns. Then they gave me a caramel cappuccino and I was just fed up that I didn’t even bother correcting them. I paid $17 dollars. Get home and see that all I have is a sausage between two pieces of bread. Seventeen dollars. Made my own scrambled eggs. I’ve worked in food for nearly 8 years and I get that accidents happen, but this is just lazy. Never coming back.
Fast food isn't low cost anymore, so I rarely come here anymore because for just a few bucks more, I can go to a sit-down restaurant. I come here rarely for a quick place to get a drink through the drive-through.
Visited Store # 19320 (Warner and Bolsa Chica) today and after entering the store, we were three customers waiting to order. Several employees including the manager, was walking back and forth in the rear of the store without even glenzing to the front to see if there were any customers waiting. When I finally was about to leave, one finally came to the front counter. I ask the young man, if they had any special for two cheeseburger's, like two for $5 or something similar, he answer was yes. With out receiving an answer on who much a set of two would be, I ordered three sets, for a total of six cheeseburger's, all without pickles. And the wait started :-) When the order finally came, I was given three cheeseburger's with pickles. I asked the young man to please correct the order, he promptly disappeared to the interior of the store and next the manager came to the front desk with a terrible attitude, ripped the bag out of my hand, refunded the purchase. The young man can be great with training but the manager should not be working there anymore. If any of the franchisee owners are reading this, please contact me. So, the moral of this story, my grandkids did not get there beloved cheeseburger's, I wasted some of my time and the store that has made large investments in rehabbing the store, just got their reputation stained by one really bad manger hire.
This McDonald's has always been ok or bad. Today was a new low though. I ordered 2 mcflurries and 2 combos with large fries. The mcflurries were half full. The cup is already tiny, but being half full it had maybe 5 bites worth of anything inside. The Large fries had less inside than medium fries, but again looked barely half full. The employee who brought it out for curbside pickup was nice enough, but this all looks like someone was eating out of my bag before they realised it was supposed to go outside. Atmosphere: it's not their fault, but there is always a small campout next to this McDonald's too and we usually won't go inside because of the local "residents". These attached photos were taken before I even touched my food. I had to take off the lid on one so you could even see the ice cream.
There usually good here and the wait isn't too long. I have not gotten cold food here like at the one in Santa Ana off 1st Street next to taco Bell. That one has its bad times. The fries can be addicting. There fries are almost always good. Soft with just the right amount of salt. Usually. Till give them 4 stars.